How To Order On Jumia and Pay on Delivery (2024)

Discovering how to place an order on Jumia involves navigating through the steps and procedures required for initiating shopping on various Nigerian and African online retail platforms.

Jumia stands out as a prominent eCommerce site in Nigeria and Africa, offering a plethora of features and payment options. Ordering on Jumia, especially with the flexibility of paying upon delivery, can be a bit challenging due to the array of features and payment choices available.

Whether you’re a new or existing customer, you have the option to place an order on Jumia through their official website or mobile app, maintaining the convenience of paying upon delivery. Currently, Jumia provides four primary methods for settling payments:

  1. JumiaPay
  2. Debit/Credit
  3. Cash on Delivery
  4. Paypal

In response to the escalating concerns about online scams and security, the “Pay on Delivery” option has become increasingly relevant. This method not only serves as a deterrent to online scammers but also ensures customers can inspect their purchases before making any payment.

It’s crucial to emphasize the importance of using the official Jumia website ( to ensure a secure shopping experience. The process of ordering from Jumia is straightforward, and below are 12 steps to guide you through:

  1. Visit the Jumia official website or download the Jumia App.
  2. Sign in or sign up if you’re a new customer.
  3. Browse through categories or use the search function to find your desired items.
  4. Select items and add them to your cart.
  5. Specify quantities.
  6. Proceed to the cart to check out.
  7. Choose to continue shopping or proceed to checkout.
  8. Confirm your order.
  9. Select a delivery method: Door Delivery or Pickup.
  10. Move to the payment section and choose a payment method (JumiaPay, Credit/Debit Card, or Cash on Delivery).
  11. Enter and validate a voucher code if applicable.
  12. Confirm the order and make the payment or choose to pay on delivery.

For those who prefer installment payments, Jumia offers an option to use FCMB Credit Card, subject to approval.

Paying on delivery for Jumia goods and services involves:

  1. Visiting or using the Jumia Mobile App.
  2. Signing in or signing up.
  3. Searching for items and adding them to the cart.
  4. Continuing shopping or proceeding to checkout.
  5. Choosing “Pay on Delivery” as the payment method.
  6. Confirming the order and proceeding to the voucher section.
  7. Entering and validating the voucher code.
  8. Receiving communication about the delivery date.
  9. Paying by cash, JumiaPay, or ATM card on the delivery date.

Important notes include the ineligibility of overseas items for Pay On Delivery and the requirement for the purchase value to fall within the range of 3,000 Naira to 150,000 Naira.

To pay with an ATM card:

  1. Visit
  2. Login or sign up.
  3. Search and select items.
  4. Checkout and choose a delivery method.
  5. Proceed to the payment section and select “Pay with JumiaPay.”
  6. Enter a valid voucher and validate.
  7. Confirm the order and enter your ATM details to complete the checkout.

Jumia Black Friday offers substantial discounts, and ordering during this period involves:

  1. Visiting the Jumia Official Website or using the App.
  2. Searching for Black Friday tagged products.
  3. Selecting and checking out.
  4. Choosing a payment method.
  5. Entering a voucher code.
  6. Confirming the order and making the payment.
  7. Authenticating the order through a call, with the delivery time communicated afterward.

In conclusion, opting for Pay on Delivery can be a secure way to safeguard your money while shopping online, ensuring a trustworthy transaction on Jumia. With the provided step-by-step process, ordering on Jumia becomes a reliable and straightforward experience, whether using JumiaPay, an ATM card, or opting for cash on delivery.

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